Sushi

We deliver training online and in-room across four broad areas:

• Hybrid working skills
• Personal impact skills
• Management skills
• Business skills

Online worshops are interactive and can be delivered 'live' in our browser-based training room, so no plug-ins or downloads to worry about.

All our content can be customised, so please let us know if you'd like us to 'go heavy' or 'go light' on particular topics, or indeed include other areas.

Managing yourself in a hybrid world

3 hours online

A reminder of the essential personal effectiveness techniques for staff working hybridly.

Key content:

• How to get the 'important' stuff done, not just the 'urgent'
• Managing interruptions
• Recognising 'good' stress and dealing with 'bad' stress.

Managing others in a hybrid world

3 hours online

A reminder of essential management techniques for staff working (and managing) hybridly.

Key content:

• Delegating work and giving instructions
• Managoing performance in a hybrid workplace
• Motivating your team.

'Write gooder!':

effective business writing

3½ hours in-room or online.

For staff starting to become responsible for written output whether for internal or external audiences.

Key content:

• Before you write - purpose, reader and persuasion
• As you write - structure, style and spoilers
• After - proofreading and presentation.

‘Pitch perfect’:

presentation skills for business

7 hours in-room or online.

For staff becoming responsible for presenting, whether to brief clients, win work or deliver training.

Key content:

• Characteristics of a great presentation
• Managing the six key elements
• Deliver and review a presentation.

‘Working that room’:

networking skills for people who’d prefer not to!

3½ hours in-room

For staff apprehensive about working a room, whether to develop new business, maintain client relationships or simply develop a professional network.

Key content:

• Before the event - preparation and personal impact
• During - initial approach, introducing yourself and your organisation, getting from 'small talk' to 'talking business', exiting conversations
• After - follow-up, reflection and next steps.
  

‘Having those tricky conversations’:

managing poor performance

3½ hours in-room or online

For staff becoming responsible for managing the performance of colleagues, whether or not as a formal line manager.

Key content:

• The 3½ reasons staff don’t always do what you want them to do
• Keeping feedback constructive and objective
• Dealing with ‘tricky’ conversations.

‘Finding The One’:

recruitment and interviewing skills

3½ hours in-room or online

For staff becoming responsible for interviewing and making selection decisions.

Key content:

• The six steps of a robust recruitment process
• Interview structure, skills and questions
• Practical ‘on-the-day’ preparations.

‘Taking that step back’:

mentoring skills for managers

3½ hours in-room or online

For managers wanting to have more meaningful career development conversations with their staff.

Key content:

• A basic mentoring model to use
• 20 questions to kick start your conversations
• Tools and techniques to develop the mentoring relationship.

‘Stepping up!’:

management development programme

2 to 5 days in-room or online

For staff stepping up into their first supervisory role, this is a comprehensive introduction to the key skills needed to better manage themselves, other people and clients.

Key content:

• Impact on business bottom line and career development
• Managing yourself: personal effectiveness and assertiveness
• Managing others: delegating, instructing and giving feedback
• Managing clients: client lifecycle, office politics and negotiation skills
• Personal action planning and ongoing support.
  

‘So what exactly do accountants do?’:

business awareness for support staff

3½ hours in-room or online

For secretarial and support staff in accountancy firms.

Key content:

• Context of firm in UK professional services industry
• Explanation of key service lines, sectors and terminology
• Your role in delivering client service.
  

‘Talking numbers’:

an introduction to finance and strategy

3½ to 7 hours in-room or online

For staff looking to develop their financial literacy and credibility.

Key content:

• Navigating reports like P&L, balance sheet and management accounts
• Making numbers meaningful: margins, ratios and variances
• Understanding budgets: purpose, terminology and responsibilities.
  

'Have you got what it takes?':

business simulation

3½ hours in-room or online

For staff to develop their commerciality by running a simulated business in real time against other teams.

Key content:

• Introduction - understanding the business simulation
• Business simulation - real time business rounds against the clock and against your colleagues
• Round-up - winners, losers and key learnings.

‘The subtle art of letting someone else have your way!’:

an introduction to negotiation skills

7 hours in-room or online

For staff starting to negotiate, whether internally with colleagues or externally with clients.

Key content:

• The six stages of any negotiation
• Identifying your bargaining position and outcome options
• Practical case study of a commercial negotiating scenario.